Privacy and Cookies Policy

Last updated: 21.01.2026

HyperITech respects your privacy and is committed to protecting your personal data. This Privacy and Cookies Policy explains how we collect, use, store, and protect your information when you visit the HyperITech website.

This policy is written to comply with the UK GDPR and EU GDPR, as well as applicable data protection laws.

1. Who We Are

HyperITech is a B2B technology company providing intelligent customer experience solutions.

Company name: HyperITech

Website: https://www.hyperitech.com

Contact email: info@hyperitech.com

For the purposes of data protection law, HyperITech is the data controller responsible for your personal data.

2. What Personal Data We Collect

We only collect data that is necessary and relevant. This may include:

• Name and job title
• Company name
• Email address
• Phone number
• IP address
• Browser and device information
• Pages visited and actions taken on our website
• Any information you choose to provide via contact forms, demo requests, or email enquiries

We do not knowingly collect data from children.

3. How We Collect Your Data

We collect personal data when you:

• Visit our website
• Fill in a contact or enquiry form
• Request a demo or further information
• Subscribe to updates or communications
• Contact us by email or phone
• Accept or manage cookies on our website

Some data is collected automatically through cookies and similar technologies.

4. How We Use Your Data

We use your data to:

• Respond to enquiries and requests
• Provide information about our products and services
• Arrange demos or meetings
• Improve our website performance and user experience
• Monitor and protect the security of our website
• Meet legal and regulatory obligations

We only use your data where we have a lawful basis to do so.

5. Lawful Basis for Processing

Under GDPR, we rely on the following lawful bases:

• Consent: where you have actively agreed, such as accepting cookies or subscribing to communications
• Legitimate interests: for B2B communications, website analytics, and service improvement
• Contractual necessity: where processing is required to take steps before entering a contract
• Legal obligation: where we must comply with the law

You can withdraw consent at any time.

6. How We Store and Protect Your Data

We take data security seriously. Your data is:

• Stored securely
• Accessed only by authorised personnel
• Protected using appropriate technical and organisational measures

We retain personal data only for as long as necessary for the purpose it was collected, or as required by law.

7. Sharing Your Data

We do not sell your personal data.

We may share data with trusted third parties where necessary, such as:

• Website hosting providers
• Analytics and performance tools
• CRM and communication platforms
• Professional advisers where legally required

All third parties are required to handle your data securely and in line with data protection laws.

8. International Data Transfers

Where personal data is transferred outside the UK or EU, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent protections.

9. Your Data Protection Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with a data protection authority

To exercise your rights, contact us at privacy@hyperitech.com.

10. Cookies Policy

What Are Cookies

Cookies are small text files placed on your device when you visit a website. They help the site function properly and improve your experience.

Types of Cookies We Use

Essential cookies These are required for the website to function and cannot be switched off.

Analytics cookies These help us understand how visitors use our website so we can improve performance and usability.

Functional cookies These remember your preferences and choices.

We do not use cookies for intrusive advertising or tracking without consent.

Managing Cookies

You can manage or withdraw your cookie consent at any time using the cookie settings on our website or through your browser settings.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

12. Changes to This Policy

We may update this Privacy and Cookies Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions about this policy or how we handle your data, please contact:

Email: info@hyperitech.com

This policy is provided for general information purposes and does not constitute legal advice. You may wish to have it reviewed by a legal professional before publishing.